- +17178890857
- info@iskyzsolutions.com
- 24/7 Mon-Fri
- Diamond Plaza, Nairobi, KE
Call Center & Customer Support Solutions
Outsource Affordable Call Center & Customer Support Services
Receiving and making calls, handling your mail-list, text-chatting with your customers, taking orders and dispatching delivery teams are all taxing and costly and hectic. We have VAs that are willing to work as an extension of your office team to handle all those for you, at affordable costs.
Inbound call center services
We handle high volumes of incoming consumer calls, embracing tech support, customer service, sales, and appointment scheduling. By offering instant support, we help to raise customer satisfaction.
Outbound call center services
We initiate calls to prospective customers, making the focus on lead generation, sales, telemarketing, survey, or fundraising, depending on your business goals.
E-mails, Chat & Tech Support
Our call center services include ultimate client support through multiple channels, such as voice calls, emails, chats, and more. Thanks to our advanced digital solutions, we can instantly address any request.
Data Entry Services
Whether it's processing invoices, inventory records, updating customer details, or product listings, we help with inputting, updating, and managing volumes of data across various platforms.
Order Processing
When you outsource to us, we'll take the orders from your customers, process the orders and dispatch your ground team in time and with all relevant information for timely customer satisfaction.
Social Media Management
If you need someone to keep your social community with fresh and informative content on a daily basis, constantly engaging your followers and answering their questions, talk to us.
iSkyz Solutions was started in 2015 by a team of devoted full-time SEO freelancers. Almost a decade later, the organization has blossomed into a reliable BPO company for tens of organizations across the globe.
Today, we pride ourselves in our unique ability to act as a seamless extension of your company; developing customized and affordable solutions to help you achieve your goals. When you we help you achieve your goals, ours are achieved.
From call center services to truck dispatch, afterhours services, back-office tasks, SEO, social media management and web design—you can trust us to handle it all.